VA Takes Action to Restore Trust at Atlanta VAMC’s Eagles’ Nest Community Living Center

Today, Veterans Health Administration Executive in Charge Dr. Richard Stone announced a number of actions VA is taking in response to recent events at the Atlanta VA Medical Center’s Eagles’ Nest Community Living Center and ongoing issues at other VA facilities in that region. These actions include: Placing the Veterans Integrated Service Network 7 director on immediate […]

VA receives highest accolades for service from J.D. Power

The U.S. Department of Veterans Affairs’ (VA) Consolidated Mail Outpatient Pharmacy (CMOP) initiative recently received the highest overall customer service satisfaction score in the nation for its mail order pharmacies. The score is based upon the 2019 U.S. Pharmacy Satisfaction Study released Aug. 20 by J.D. Power, an independent national consumer group. “J.D. Power has scored VA’s CMOP as highest […]

VA launches groundbreaking training program to fully leverage new electronic health record solution

The U.S. Department of Veterans Affairs (VA) recently launched an innovative new training program to support its electronic health record modernization (EHRM) effort that, as of Sept. 12, had selected 76 trainees who have begun projects that address real-world VA health care challenges. Leveraging the experiences of the Department of Defense’s (DOD) current EHR rollout, […]

VA-distributed video tablets deliver telehealth to Veterans

The U.S. Department of Veterans Affairs (VA) was recently recognized in studies by two independent peer-review journals — JAMIA Open and Psychiatric Services — for efforts to deliver trusted, easy access and high-quality online health care services to Veterans with complex health care needs or residing in remote areas. The department’s tablet program is one […]

VA achieves historic goal delivering more than 90,000 appeals decisions to Veterans in FY 2019

On Sept 10, the U.S. Department of Veterans Affairs (VA) exceeded its goal, three weeks ahead of schedule, to deliver 90,050 appeals decisions regarding disability benefits and services to Veterans in fiscal year 2019, approximately 9,000 more decisions than the previous year. The Board of Veterans’ Appeals (Board) also hit a record, by providing more […]

VA pilots first collaborative health care innovation center in Palo Alto

The U.S. Department of Veterans Affairs (VA) recently established the National Center for Collaborative Healthcare Innovation (NCCHI) within the VA Palo Alto Health Care System (VAPAHCS) in California as part of the department’s strategy to advance Veteran health care services with cutting edge technology. The new center — established July 25 and formed in partnership with the Veterans […]

VA Secretary Wilkie urges Speaker Pelosi to support key legislation on Veteran suicide prevention

VA Secretary Robert Wilkie this week encouraged House Speaker Nancy Pelosi to pass bipartisan legislation to help VA build partnerships with community groups who can offer direct help to Veterans who are at risk of harming themselves. The IMPROVE Well-Being for Veterans Act, from Reps. Jack Bergman (R-Mich.) and Chrissy Houlahan (D-Pa.) would allow VA […]

VA’s National Veterans Summer Sports Clinic marks 12th consecutive year

The U.S. Department of Veterans Affairs (VA), in collaboration with Wounded Warrior Project, Veterans Canteen Service and dozens of other partners, will host more than 130 Veterans from across the nation at the 12th annual National Veterans Summer Sports Clinic, Sept. 15-20 in San Diego, California. The week-long rehabilitation sports and recreation clinic for Veterans with […]